Transflo Product Documentation FAQ
Frequently Asked Questions (FAQ) by Product
Transflo Mobile+ App
A: Apple iPhone, iPad, and iPod touch iOS 10.0 or newer, or Google Android 9.0 or newer
A: You can find videos on our video page hosted at vimeo.com. Here is a good place to start:
A: Yes! Drivers can use the Transflo Mobile+ app to satisfy FMCSA requirements for drivers to prepare a DVIR at the completion of each workday and submit the appropriate signed reports to the motor carrier upon their return to the home terminal.
A: Yes! Use the Transflo Mobile+ app on your phone to check-in and bypass the welcome center.
A: Yes! When the driver confirms the truck is loaded and signs the eBOL, the eBOL and audit trail information can be sent to any relevant shipper, carrier, consignee, or broker parties to confirm the information is correct before the driver leaves the yard.
A: Yes! Carriers, brokers, and shippers can push the electronic bill of lading or eBOL to the Transflo Mobile+ app where the driver can confirm the truck is loaded and electronically sign the eBOL which is then transmitted back to the relevant parties as proof of delivery or ePOD.
A: To access our API documentation, follow these steps:
-
Navigate to http://svc.transflomobile.com/integration/sdk/index#.
-
Select Transflo Shipper API in the drop-down menu.
-
Click Explore.
-
Expand each grouping to see the REST API endpoints related to each tag.
A:Yes. Drivers can view all shipping documents that are sent to the Transflo Cloud available in the Transflo Mobile+ app. When the driver arrives at the consignee or receiving dock, these documents can be sent by email or SMS text message for the receiver to review, add notes, and then electronically add a signature. When delivery is complete and the ePOD is electronically signed, the ePOD returns to the Transflo platform in the cloud (over the internet) where it is delivered in seconds back to you (the carrier, broker, or shipper).
Synergize
A: Microdea (now a part of Transflo) supports many workgroup, departmental, and high-volume production Fujitsu scanners. All have excellent paper handling, image quality, and onsite support. Before purchasing a new scanner, you can always check with Microdea support to ensure that it is compatible. Synergize leverages the very best technology in the marketplace and supports scanners that are capable of meeting any scanning need including single and batch scanning, simplex and duplex scanning of various sizes, thickness, length, and color, and even scanning at high speeds while handling large volumes. We recommend scanners that are PaperStream compatible to reduce document preparation time and improve the readability of scanned images.
A: Experienced users can solve many issues themselves, but be careful! Our documentation cannot possibly include steps for customized configurations. The steps are often generic. Be advised that it is possible you might make a configuration change that prevents anyone, even our Support team, from recovering lost data. As a precaution, make frequent backups of your setup and config files. If you are unsure about any step, please contact Transflo Microdea Support for additional details.
A: To access the Synergize API documentation, see Synergize Integration API. To access the separate Transflo API, navigate to http://svc.transflomobile.com/integration/sdk/index#.
Transflo Express
A: With the Transflo Express software platform, truck drivers can make deliveries and stop at a participating truck stop where a trained cashier scans the paperwork. Within seconds after scanning, your documents are received for billing and payroll so you can get paid sooner.
A: For a typical trip, the cashier can scan your documents in less than a minute.
A: Not long. Driver trip documents are available to your corporate office personnel for immediate billing and payroll processing.
Velocity Plus Command Center for Carriers
A: Apple iPhone, iPad, and iPod touch iOS 10.0 or newer, or Google Android 9.0 or newer
A: You can find videos on our video page hosted at vimeo.com. Here is a good place to start:
A: Yes! Drivers can use the Transflo Mobile+ app to satisfy FMCSA requirements for drivers to prepare a DVIR at the completion of each workday and submit the appropriate signed reports to the motor carrier upon their return to the home terminal.
A: Yes! Use the Transflo Mobile+ app on your phone to check-in and bypass the welcome center.
A: Yes! When the driver confirms the truck is loaded and signs the eBOL, the eBOL and audit trail information can be sent to any relevant shipper, carrier, consignee, or broker parties to confirm the information is correct before the driver leaves the yard.
A: Yes! Carriers, brokers, and shippers can push the electronic bill of lading or eBOL to the Transflo Mobile+ app where the driver can confirm the truck is loaded and electronically sign the eBOL which is then transmitted back to the relevant parties as proof of delivery or ePOD.
A: To access our API documentation, follow these steps:
-
Navigate to http://svc.transflomobile.com/integration/sdk/index#.
-
Select Transflo Shipper API in the drop-down menu.
-
Click Explore.
-
Expand each grouping to see the REST API endpoints related to each tag.
A:Yes. Drivers can view all shipping documents that are sent to the Transflo Cloud available in the Transflo Mobile+ app. When the driver arrives at the consignee or receiving dock, these documents can be sent by email or SMS text message for the receiver to review, add notes, and then electronically add a signature. When delivery is complete and the ePOD is electronically signed, the ePOD returns to the Transflo platform in the cloud (over the internet) where it is delivered in seconds back to you (the carrier, broker, or shipper).
Velocity Plus for Brokers
A: Apple iPhone, iPad, and iPod touch iOS 10.0 or newer, or Google Android 9.0 or newer
A: You can find videos on our video page hosted at vimeo.com. Here is a good place to start:
A: Yes! Drivers can use the Transflo Mobile+ app to satisfy FMCSA requirements for drivers to prepare a DVIR at the completion of each workday and submit the appropriate signed reports to the motor carrier upon their return to the home terminal.
A: Yes! Use the Transflo Mobile+ app on your phone to check-in and bypass the welcome center.
A: Yes! When the driver confirms the truck is loaded and signs the eBOL, the eBOL and audit trail information can be sent to any relevant shipper, carrier, consignee, or broker parties to confirm the information is correct before the driver leaves the yard.
A: Yes! Carriers, brokers, and shippers can push the electronic bill of lading or eBOL to the Transflo Mobile+ app where the driver can confirm the truck is loaded and electronically sign the eBOL which is then transmitted back to the relevant parties as proof of delivery or ePOD.
A: To access our API documentation, follow these steps:
-
Navigate to http://svc.transflomobile.com/integration/sdk/index#.
-
Select Transflo Shipper API in the drop-down menu.
-
Click Explore.
-
Expand each grouping to see the REST API endpoints related to each tag.
A:Yes. Drivers can view all shipping documents that are sent to the Transflo Cloud available in the Transflo Mobile+ app. When the driver arrives at the consignee or receiving dock, these documents can be sent by email or SMS text message for the receiver to review, add notes, and then electronically add a signature. When delivery is complete and the ePOD is electronically signed, the ePOD returns to the Transflo platform in the cloud (over the internet) where it is delivered in seconds back to you (the carrier, broker, or shipper).
Still Need Help?
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Call: 813-386-2378 or open a new help ticket