Resolve Server Error: An unhandled exception was trapped
Use this article to resolve an issue you might experience after adding annotations to a document in the Image Viewer application. Because of this error related to permissions or incorrect SQL parameters set on the database, you cannot add text to a document in Synergize Web Explorer.
Version: Synergize 12.3 sp6
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When making database changes, perform a backup.
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Check the “Default ACL” permissions on the repository node to make sure the user has enough privileges to modify documents.
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In SQL, make sure the "Default Value or Binding" value is set to 0 on the repository VisualAnnContent system table.
- user have to log off and back in.
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