Get Load Information

To view more details about a load, review load messages, scans, stops, or maps, follow these steps:

1. On the dashboard, tap Loads.

   

   Depending on your configuration, Loads might appear as a tile, menu item, or dial.

2. To view a list of loads by status, tap a status value (each choice shows the number of loads in each status):

   • Available (loads currently available to you and other drivers)

   • Accepted (unless a conflict occurs, these are your assigned loads)

   • In Transit (loads you are currently picking up and delivering)

   • Completed (loads you completed in the last 15-30 days)

   

   Tips: Sometimes a completed load might continue to show up as in-transit. Make sure you complete the following steps:

   1. Swipe left to right in the app to indicate you have completed the load.

   2. Complete your empty truck status form or send an empty call through your dispatch manager or the app.

   3. Make sure you have a good network connection (either a telecom data plan or a strong wi-fi signal). Network latency is a common reason your app does not show the latest status. This includes tunnels, hills, remote areas, weak signal strength, low battery, interference, and other slow network issues.

   4. After 30 minutes, if you still do not see the latest status info, restart your device and the mobile app. That will re-establish your network server connection. If that still doesn't work, call support to confirm the status of the load.

3. To get more details, swipe up and down or tap the load.

   

   Result: The following load details appear:

   • The carrier, broker, or entity who assigned the load

   • The load number

   • The BOL number

   • The total number of stops

   • The fragile goods status of the load

   • The pickup and delivery location

   • Contact names and phone numbers

     

4. On the Status screen, tap a load to view more details.

   

5. To view specific details about the load, tap the buttons at the top of the screen:

   

   • Messages: View load messages with dispatch.

   • Scan: Scan new documents or photos. To close the Scan window, tap DONE.

     

   • Stops: View all stops for the load.

   • Map View: View the location for the current load on a map.

     

6. To return to the load view, tap Back.

   

Reminder: Transflo is the premier provider of popular commercial apps, custom white label apps, in-cab tablet editions, embedded handset editions, and thousands of additional fleet-specific integrated features. Due to all the possible product configuration changes for your specific fleet, it is possible that user interface labels, buttons, links, dials, tiles, icons, colors, logos, and placement on the screen can vary. Features can also be hidden from your view based on customer account, fleet ID, or user permissions. In the documentation, we cover a default setup with screen examples that are generally similar for smart phones and tablets running either iOS or Android OS. Adjust certain steps, if needed, to reflect your actual device, product configuration, and company policies.

As a driver, you can view all the stops for a load. The load origin and destination count as two (2) stops so a load is not considered a multi-stop load unless it has three (3) or more stops. When it has at least three (3) stops, the multi-stop icon appears and shows the total number of stops.

1. On the dashboard, tap Loads.

   

   Depending on your configuration, Loads might appear as a tile, menu item, or dial.

2. Open a load. In this example, MULTISTOP (4) indicates this load has four (4) total stops. To simplify your initial view, only the first (origin) and last (destination) stops appear when you open the load. To view all the stops, tap the MULTISTOP (4) icon or tap anywhere on the load.

   

3. All stops appear. In this example, four (4) stops appear. In this particular layout configured for this demo fleet, the interface shows the origin (pickup location) and destination (drop-off location) with two middle stops listed as Stop 1 and Stop 2. However, this load has four (4) total stops.

   

   Reminder: Transflo is the premier provider of popular commercial apps, custom white label apps, in-cab tablet editions, embedded handset editions, and thousands of additional fleet-specific integrated features. Due to all the possible product configuration changes for your specific fleet, it is possible that user interface labels, buttons, links, dials, tiles, icons, colors, logos, and placement on the screen can vary. Features can also be hidden from your view based on customer account, fleet ID, or user permissions. In the documentation, we cover a default setup with screen examples that are generally similar for smart phones and tablets running either iOS or Android OS. Adjust certain steps, if needed, to reflect your actual device, product configuration, and company policies.

4. To get details for each stop, tap one of the stops.

   

5. You can also tap Stops at the top of the Load Details screen.

   

6. To view the stops on a map, tap Map View. In this example, you can see the following details:

   • Red Flag (Stop 1 of 4): The pickup location (origin) in Florida.

   • Blue Flag (Stop 2 of 4): Hidden behind the red flag in Florida. Zoom in to get a better view.

   • Blue Flag (Stop 3 of 4): In Virginia.

   • Checkered Flag (Stop 4 of 4): The drop-off location (destination) in New York.

   • Blue Driver Pin: The blue map marker or pin shows the current location of the driver assigned to this load.

   

7. You can use your thumb and finger for pinch-to-zoom gestures to adjust your view of the map.

   

8. To view the next stop, tap Next Stop.