Start a Route and Deliver a Load

As a driver, you can start a route to deliver a load for a carrier or broker. Your activity in the mobile plus app automatically changes the load status from Available to Accepted to In-transit to Delivered. For any load, you can also review its chat messages, scanned documents, stops, and maps.

Important! Scroll to the bottom of this KB article to view an important note about new Load Workflow features coming to the Transflo Mobile+ app.

 

 

Follow these steps in Loads 1.0:

  1. On the Dashboard, tap Loads. Depending on your device and fleet configuration, you might see a Loads menu item, dial, or tile.

  2. On the Loads screen, tap on the Accepted status tile. Loads that are ready to start and be tracked through delivery show an Accepted status.

  3. On the Accepted screen, select a load.

  4. Swipe the Start slider to the right.

  5. The load status is now In-Transit and is ready to be delivered. Your fleet is notified in the system that you have started a confirmed load. Unless the Allow Location Access and Breadcrumb Tracking features are disabled, the Tracking in Progress message appears.

  6. Swipe down the Load Details screen to view more information about the load.

  7. You can also tap one of the following additional load options:

    • Tap Messages to view load messages with your dispatch team and other drivers.

    • Tap Scan to scan new documents or photos.

    • Tap Stops to view the total number of stops for the load.

    • Tap Map View to view the geographical location for the current load.

  8. To go back to the list of loads, tap Back.

  9. After you begin the route, you can mark each section (portion or stop) of your load as Delivered.

  10. Swipe the red Deliver slider to the left. Depending on how many documents and sections or stops are associated with the load, the number of times you see the Deliver slider varies.

    Example: If two (2) Bill of Lading (BOL) documents are associated with the load, swipe the Deliver slider to the left again.

  11. The load is now delivered.

 

View a demonstration of these steps in one or more Transflo videos:

 

 

 

Note: This KB article is about the classic features in Loads 1.0 which will be upgraded to a completely new and improved Loads 2.0 driver workflow experience in late 2025 and early 2026. To learn more about Loads 2.0, see the New! Loads 2.0 KB. As a driver, use the KB articles that match the screens and steps you see in your Mobile+ app.

 

How Fleets Will Be Upgraded from Loads 1.0 to Loads 2.0

  1. As a fleet manager, you will receive an initial e-mail notification.
  2. Over the next two (2) weeks, a Transflo administrator will create your core load workflows and save them as templates so you can modify them in the future if you need.
  3. One (1) week before your migration date, you will receive another follow-up reminder e-mail. Work with your customer success manager to firm up a day and time window for your upgrade. For example, Tuesday, December 3 between 7:00 am and 7:00 pm (12-hour cutover).
  4. On your migration day and time, your drivers will need to restart their devices and might need to un-install and then re-install the latest Mobile+ app and register again.
  5. As a fleet manager or training instructor, it is very important that you provide all your drivers with their driver ID, the right fleet ID, and other essential registration data.
  6. By the end of the cut-over period, your drivers will now be using the new Transflo Load Workflows to manage all the required and optional steps to deliver their loads, submit load documents, and complete any other tasks you assign.
  7. To learn more about the Load Workflow 2.0 features for drivers, fleet administrators, and the developer SDK and API options, see the New! Loads 2.0 KB.

 

White label apps such as Crete, KLLM, Decker, Averitt, and many more and in-cab edition tablets will be updated in Summer 2026.