New! Transflo Workflow AI
Knowledge Base

Select Your Role in Automated Document Processing for Supply-Chain Logistics:

    

 

 

Experience the excitement, flexibility, and performance of our next-generation automated document processing solutions.

To learn more, see www.transflo.com/products/workflow-ai and the following Transflo Workflow AI videos:

 

 

 

This KB will include more content as it becomes available.

We invite you to check back later.

 

When working with our Sales team,
ask how Workflow AI solutions can integrate
with other automated document management
solutions by Transflo including DMS and Synergize.

Frequently Asked Questions (FAQ)

A:Workflow AI provides custom approval permissions and automated approval workflows tailored to the unique requirements of your carrier, broker, 3PO, factor, construction, governmental, or healthcare organization:

  • Configurable load-level (entity-level) approval processes ensure the right people handle the right tasks.

  • A user management portal enables your administrator to easily add or deactivate users and helps keep sensitive tasks secure with proper governance and oversight.

     

A:Workflow AI can be configured to receive and automatically process freight load documents from drivers, warehouse receiving staff, consignees, retail delivery sites, carriers, office staff, brokers, 3PLs, factoring companies, and other entities using one or more of the following methods:

  • Transflo Mobile+ app

  • Your Own Branded Driver App with the Transflo SDK

  • Transflo Express Kiosks, automated Trippak drop-off, or scanning software for Windows 10 or 11

  • TMS integration (API)

  • SMS text message (API)

  • E-mail

A:Workflow AI production systems are consistently achieving machine automation processing rates of 60 to 80 percent with no manual (human-in-the-loop) labor required. Performance can vary based on document image quality, processing requirements, and other variables.

 

 

Still Need Help?

 

Administrators and managers with Transflo subscriptions to current products are eligible for full support.

WFAI Carrier is supported. WFAI Broker and Factor beta program participants in late 2025 might not be eligible for standard support due to the significant changes expected during beta testing and development phases. However, the first-generation Broker AI and Factor AI products are still supported.

 

Monday to Friday

8:00 a.m. to 6:00 p.m. US EST

(5:00 a.m. to 3:00 p.m. PST)

 

Call: 813-386-2378

or open a new help ticket

 

Need to report a bug or submit a new feature or change request?

Check with your authorized Transflo account representative

or implementation manager for details.