Register, Add, or Remove a Team Driver

As an administrator, you can add or remove drivers in the HOS Registration web portal. Your drivers can access HOS and ELD features on their mobile device using the Transflo Mobile+ app or the Transflo HOS app.

1. First time users, after you successfully add your credit card in the HOS Registration website and reach the Congratulations screen, click the Add Team Driver button.

   

   If you didn't do that, you can go back later and find the Add New Driver option here on smart phones or tablets:

   

   To perform the steps fresh from the start, see the long version of all the steps below.

2. Enter the Name and Email of the first driver.

3. To add more drivers, click Add.

4. To remove a driver, click Remove.

5. When finished, click Save.

   

6. The system sends each driver that you added an email message with links to the registration page where they can complete their new user registration.

For team driving, both drivers must have separate usernames and passwords. Customers who purchased their ELD from a retail location such as Loves, Pilot, or TA can invite other drivers to register and share driving with the primary driver on the same ELD.

1. As the primary driver or owner of a retail Transflo ELD or compatible T9 series GeoTab electronic logging device (ELD), navigate to https://hos.transflo.com/ and click Login.

   

2. You can also use your Transflo HOS app. On a tablet, swipe right in the dashboard and tap Edit Plan and Billing. On a smart phone, tap Main Menu and then tap Edit Plan and Billing.

   

3. In the HOS web portal, click Login. (You already entered your device ID when you registered.)

   

4. As the owner or primary driver, enter your username (email address) and password. Click or tap Sign in.

   

5. Under User Information, tap + Add Team Driver.

   

6. Enter the name and email address for team driver 1 and tap Add or Save.

   

7. To add another team driver, click + Add Driver.

   

8. As the primary driver, you can now logout until the following events occur:

   1. Allow up to a day or two for the team driver you added to receive their invitation in their email inbox and complete their Transflo registration.

   2. Tell your driver to open the invite in their email inbox on any device or computer and tap or click Team Driver Registration.

      

   3. The new team driver must register by entering their email and a password of their choice twice to confirm the fields match. They click I'm not a robot to complete their registration and click Next.

   4. 

9. As primary driver, log back in to the HOS web portal (repeat the first few steps above). You now see the registered team drivers under User Information.

   

1. Both drivers must be in the database as separate registered users.

2. The first driver logs into Transflo HOS and opens the HOS Electronic Logs portion of the app. As the primary driver, tap your HOS status in the mobile app (this feature requires 5.4.4 or newer).

   

3. Before you can switch, verify you already set yourself up as the active primary driver and you invited one or more team drivers. Your fleet admin might prefer to add drivers so you might not have the ability to add team drivers. In fact, your screen might not show the option. You can still switch the active driver in a later step. Skip ahead.

   1. If you have the option, select the HOS User icon and then tap + Add Driver.

      

   2. Physically hand your mobile device (smart phone or tablet) to the team driver.

   3. As a new team driver:

      • Enter your own username and password.

      • Tap Log in.

      • Give the mobile device back to the primary driver.

        

4. After you add the driver or your fleet admin adds the new driver, both drivers appear under the User menu. As primary driver, tap the User icon.

   • Both the primary driver and team driver now appear.

   • The black steering wheel indicates the current active driver.

   • The ELD logs are tracked for the active driver. The active driver receives all logs that the Vehicle/ELD puts out.

     

5. The Log out button under the driver name indicates that the driver is active in the vehicle. To switch drivers, the active driver needs to switch to either OFF or SB. Tap the User icon, then tap the driver name with the dark blue Log out button under it. Do NOT tap Log out.

   

6. Set the HOS status of the active driver (you) to OFF or SB. See Change My Automatic ON Duty Log Status to OFF or SB.

7. After switching to OFF or SB, tap the User icon and then tap the Driver’s seat button. Choose which driver should be the active driver.

   

8. The steering wheel is now on the active driver you selected. All logs that the ELD maintains for the current vehicle are assigned to that driver. The other driver remains in whatever mode they were set to (OFF or SB).

   

9. You have switched the active driver. This change is temporary and you can switch drivers again. Stop here unless you also want to switch the primary HOS user.

10. (Optional) To switch the primary user, select the User icon and tap that username in the list. The user listed at the top is now the active user. Any information changed or displayed in the app including ELD logs is now for this user.

    

    • If you were the original primary driver and user, you can now log out if you want. To log out a driver, tap the Log out button under your name.

    • The new active driver (who is also now the primary user) can keep driving and can even invite and add their own team drivers if permitted.