New! Mobile+ 6.4 Release Notes
Transflo Mobile+ v6.4 provides the following enhancements, improvements, and bug fixes for users with tablets or smart phones running Android OS or iOS. Users can tentatively expect the updated 6.4 app to be available in a phased rollout beginning January 20, 2025, with most users receiving the updated app by February 21, 2024 with additional 6.4.x updates thereafter. These dates are subject to change.
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Release 6.3 and 6.4 provide new options for CoPilot including route plans and updated support for CoPilot Hyperlocal Weather Alerts [168268]. Mobile Weather Alerts are available for fleets (not individual users). Additional charges apply. The add-on service is either ON or OFF for an entire fleet and is not configured for individual users. As previously announced, Mobile+ 6.4 includes a recommended CoPilot update from v10.26.1.517 to v10.28.
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Availability is phased. If you do not see the option to update, check again later. Apple and Google App Store releases are phased over as many as 30 days.
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To manage app updates and verify your currently installed version, see Mobile App Updates and Current Version.
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Reference ID numbers are sometimes included on this page as a convenience to help support and implementation professionals.
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The updates are listed separately below for iOS and Android; however, the following 6.4 app updates are the same for all devices running Android or iOS:
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Updated Geotab SDK to version 6.7.0_72511
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Updated Drivewyze SDK to version 2.2.5
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Removed an image at the top of the (optional) Document Scanning Instructions screen that was interfering with the text instructions
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Updated CoPilot SDK to version 10.28
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Added the ability to automatically refresh a load when load updates are received
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Fixed issue where Drivewyze tile was not functional in some instances
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Fixed issue where the incorrect app version appeared in the phone app settings
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Fixed issue where user was not receiving notification when sending document batch
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Fixed bug where user was unable to complete registration cycle in some instances
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Added ability to automatically refresh load when load updates are received
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Fixed issue where Select Load Number was not correctly displayed in chat after acceptance
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Fixed issue with YouTube video icon when loading
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Fixed issue loading CoPilot on Android 9
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Fixed issue with Geotab notification not displaying when CoPilot was in use
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Fixed issue with Android icon appearing on notifications instead of customer logo
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Fixed issue with the display of auto-detect borders toggle option
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To minimize risk and all-or-nothing impacts on our user community, Transflo takes advantage of phased release policies as controlled by the Apple AppStore and Google Play Store.
Depending on the scope of the new app features and the needs of our customers, Transflo typically stretches availability and adoption for Android and iOS app updates over a period of 7-10 business days, with automated or manual throttling (pacing) with an ability to apply the brakes or pause downloads. An option to extend or pause releases over a period of 30 days is also available; for example, to troubleshoot software anomalies.
Example: A new release (call it 3.4.5) is rolled out with the following schedule for user availability, access to the latest update, and adoption:
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Week 1: 5%, 2%, or perhaps just 1% of users are able to receive the new app
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Week 2: 10%
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Week 3: 20% or 50%
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Week 4, 5, or 6: Up to 100% of users have been auto-updated or granted the ability to manually update.
Both Android and Apple apps recommend this practice when introducing new app functionality given the complexity of the following variables:
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Number of Users (imagine the impacts on network, server, and device performance if all users across North America attempted to download a new app at the same time)
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Users on Different OS Releases
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Users on Different Devices with a Vast Array of Configurations and Settings
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Users on Different Mobile+ App Releases (for example, current, current-1, current-2, etc.)
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Features and Bug Fixes in the New Release
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Number of Users on Different Integrated Transflo, Partner, or Third-Party Functionality
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Feature Variability and Countless End-User Regression Testing Scenarios
Typically, without a manual pause, iOS and Android apps automatically follow this incremental schedule: 1%, 2%, 5%, 10%, 20%, 50%, 100%. Transflo reserves the right to manually pause updates to hold an app for any reason with or without known issues.
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Tip: Most of the updates apply to all users on all devices; however, the exact date of deployment of the updated app and scope of the changes often vary by individual user due to different fleet configurations, the features you use or do not use, your mobile operating system, your mobile device type (phone or tablet), and whether you have your Auto-Update setting ON or OFF.
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Reminder: The minimum supported Apple iOS release required to run Transflo Mobile+ and all other Transflo mobile apps increased from 11.0 to 14.0 on Jan 3, 2024. Learn more...
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Reminder: Transflo is the premier provider of popular commercial apps, custom white label apps, in-cab tablet editions, and thousands of additional integration features. Due to all the possible product configuration changes for your specific fleet, it is possible that user interface labels, buttons, links, dials, tiles, icons, colors, logos, and placement on the screen can vary. Features can also be hidden from your view based on fleet ID or permissions. In the documentation, we cover a default setup with screen examples that are generally similar for smart phones and tablets running either iOS or Android OS. Adjust certain steps, if needed, to reflect your actual device and product configuration.
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