Transflo Express Knowledge Base (KB)
Drivers, fleet managers, and accounting staff can submit load documents and view them at https://viewer.transfloexpress.com.
Transflo Express is our national network of scanning kiosks and an online platform where you can send, save, and view your load documents and invoices.
To get started, search this KB or select an option below:
| Articles for Administrators (Login Required): | Articles for Carriers and Drivers: |
|---|---|
| 1. Transflo Express Server Administrator | View Documents |
| 2. Transflo Express Email Service | How it Works |
| 3. Transflo Express Carrier Retrieval Service | Find the Nearest Location |
| 4. Transflo Express Post Process Service | Top 10 Reasons to Use Transflo Express |
| 5. Transflo Express Batch Import Service | Use Transflo Now with Your Scanner |
Still Need Help?
Our Help Desk is available Monday to Friday
8:00 a.m. to 6:00 p.m. US EST (5:00 a.m. to 3:00 p.m. PST)
Call: 1-813-386-2327 or open a new help ticket
Frequently Asked Questions
Q: How can we send and view load documents with Transflo Express?
A: With the Transflo Express software platform, truck drivers can make deliveries and stop at any participating truck stop where a self-service kiosk is available to scan the load paperwork. Within seconds after scanning, your documents are received for billing and payroll so you can get paid sooner.
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You can also drop paperwork for multiple loads into a TripPak drop box.
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Optional Transflo Now! software for Microsoft Windows also allows you to scan your documents from home with a PC and an attached scanner and send them over a wired or wireless network connection.
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For a more mobile experience, you can scan load documents using the Transflo Mobile+ app.
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After using any of these options, your documents are available with a secure confirmation number for up to 14 days at www.transfloexpress.com.
Q: Where can I find a map showing the closest Transflo Express kiosk or TripPak drop-box?
A: To find a Transflo Express location by state or province, see Transflo Service Locations.
Q: How long does it take to scan my load delivery documents?
A: For a typical trip, you can scan your documents in less than a minute. They are sent and received immediately; however, they might not be processed immediately. Ask your manager what level of service you can expect based on their required policies and procedures.
Q: How long does it take for my carrier, broker, or shipper to pay me?
A: Not long; typically three (3) to five (5) days, perhaps more during busy season, high volume, or holidays. Driver trip documents are available to your corporate office personnel for immediate billing and payroll processing.
Q: How can our store get a Transflo Express kiosk and TripPak drop-box?
A: As a store owner, operations director, or regional sales manager, contact Transflo if you are interested in adding a kiosk and drop-box at your service location and want to discuss the requirements and other details.
