Claim Unassigned HOS Logs
As a driver, you can claim unassigned logs. In fact, the app asks you to review unassigned logs and claim them if they are yours. If you make a mistake, you can unclaim or unassign the logs.
Claim Unassigned Logs
The ELD creates duty status logs even when your vehicle is driven without a user logged in. If this occurs, you are asked to review and claim the unassigned logs.
This dialog appears if the currently selected vehicle has been driven without a driver being logged in
The logs shown are unassigned because the vehicle moved without a logged in driver. If the records belong to your HOS duty status logs, assign them to yourself.
-
You can claim logs by selecting all relevant logs and pressing the Assign to me button. Otherwise, skip this page.
-
You can also skip this step with the Skip button. The Drive (D) and ON duty status logs are automatically paired when claiming them.
Unassign Yourself if You Made a Mistake
For incorrectly claimed logs, the HOS features in your app asks drivers to claim unassigned logs every time they log in. Sometimes, drivers can make errors when claiming logs as their own, and these errors can be corrected.
-
Navigate to the Logs page.
-
Find the incorrectly claimed log and select it.
-
Next to the by field, you can tap the Unassign button.
Was this help page helpful? To help us improve the documentation, click the Feedback... button at the top of this page and send us your praise or suggestions to make it even better.
Yes (you found what you needed)
No (you did not find what you needed)
Are you a carrier, broker, shipper, fleet manager, or 3PL administrator? Are you one of the 3.2 million professional drivers who rely on the Transflo Mobile+ app to deliver an average of 46+ million loads per year for 81 percent of the top 250 fleets and 80 percent of the top 10 freight brokers? As a leader in mission-critical automated supply chain solutions, Transflo processes over 4 million communications for carriers, shippers, and brokers each week, 52 weeks per year!
Transflo would love your feedback on our solutions and the support we provide to you!
Please take a moment to write a Google review about your experience with Transflo solutions, service, and support.
©2026 TRANSFLO®— a Pegasus Transtech Company
All rights reserved. Transflo believes the information in this publication is accurate as published; however, information is subject to change without notice. Use, copying, and distribution of any TRANSFLO software described in this publication requires an applicable software license. THE INFORMATION IN THIS PUBLICATION IS PROVIDED “AS IS.” TRANSFLO, LLC MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THE INFORMATION IN THIS PUBLICATION, AND SPECIFICALLY DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Transflo makes this content available for your information only, as a courtesy. Transflo and its partners have made efforts to ensure the accuracy and completeness of the information in the available articles. However, Transflo makes no explicit or implied warranties of any kind with respect to this information. Transflo assumes no liability to any party for any loss or damage (whether direct or indirect) caused by any errors, omissions, or inaccuracies in the information, arising from your application or use of the information. As a convenience to users, the Google Translate API can be used to translate this information into languages other than English. Transflo and its partners assume no responsibility or liability for any errors or inaccuracies in any of these translations. Transflo content appearing in third-party AI chat bots and other third-party sites might not be accurate. For the latest updates about Transflo products, visit transflo.com and knowledge.transflo.com. Use subject to our privacy policy.