Known Issue: Error 500
                                        Error message 500 can temporarily prevent you from sending or receiving chat messages. The error is associated with the potential failure of a server. To resolve the issue, you just need to power OFF your device and then power it back ON again.
                                        The following steps usually clear  the error:
                                         
                                        
                                            - 
                                                Tap OK or  tap Proceed to dismiss the error message. 
- 
                                                Close the Mobile+ app. 
- 
                                                Power OFF your mobile device. 
- 
                                                Power ON your mobile device to restart it. 
- 
                                                Launch the Mobile+ app. 
- 
                                                This should result in your device connecting to a working server. 
 
                                         
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