Fix Logs That Show No Driver or the Wrong Co-Driver

As a driver or fleet administrator, you can edit a list of HOS logs that do not show the correct the driver. You can also reassign logs for co-drivers. The steps you need to take to make these corrections and fixes in the logs are the same for both scenarios.

 

 

  1. Log in to the Transflo Telematics web portal with the same credentials you use to log in to your existing Transflo Geotab applications.

    https://my.transfloeld.com/your-database-name

  2. In the left navigation menu, expand Compliance and click HOS, Logs.

  3. On the HOS Logs page, click Options:

    1. Select a Date Period such as Today, This Week, Last Week, or define your own custom date range.

    2. In the Drivers field, select Unidentified Driver. To edit the logs for a missing or incorrect co-driver, select the primary driver.

    3. Click Apply Changes.

  4. Search for a vehicle.

  5. Click on the drop-down menu on the top-right corner and Select Individual.

  6. Check the box for the unidentified logs you want to assign to a specific driver.

  7. Click Edit Selected HOS Logs on the top.

  8. In driver section, click Replace With.

  9. Search and select the specific driver using the HOS Driver drop-down menu.

  10. Add annotations.

  11. Click Save.

 

  • Annotations are required to save any changes to logs.

  • You can only reassign logs between co-drivers. You cannot assign a co-driver's logs to a driver who is not their assigned co-driver.

  • Reassigning logs may affect driver availability. The original driver's availability will be recalculated after the logs are reassigned.

  • You cannot reassign exemption logs to another driver.

  • HOS logs in question must already be verified. After any changes, the driver must verify the logs for accuracy again.

  • As a driver, you should review and accept any reassigned logs to ensure your driving records are accurate.

  • If you cannot reassign logs, contact your administrator, fleet manager, or Geotab Support for assistance.

  1. Click on any log entry to take you to the HOS Log Edit screen.

  2. The Origin field tells you whether the log was created manually or is an Automatic System Log.