Resolve Portal Login Error: Updating pipeline, Connection Issue, Object Reference Not Set to an Instance of an Object

Use this article to resolve Error Updating Pipeline or An unhandled exception has occurred when a user logs into the portal.

Graphical user interface, text, application

Description automatically generated

  1. Open Portal and click settings icon on bottom right side.

  2. review server information and ensure it is configured.

Graphical user interface, text, application

Description automatically generated

  1. If not, add server URL and Synergize server name adn try logging in again.

  2. If issues persist, contact support by emailing support@microdea.com or calling 905-881-6071 ext 290.